Booked again the same week

Called on a Tuesday about a boiler that had given up and someone was out the next morning. Explained what was wrong without any of the usual theatre, and the price was the price he quoted.

Genuinely the best in the area

Third time back. Consistent every visit, which is more than I can say for the two places I tried before.

Very good, one small niggle

No complaints about the work itself. Parking is a nightmare but that is hardly their fault.

Straightforward and honest

Told me what it would cost, then did it for that. No upsell.

Turned up when they said

Which sounds like a low bar until you have waited in for three other firms. Clean, tidy, gone by eleven.

Sorted in one visit

I had been told it would need two. It did not.