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Privacy Policy

Last updated November 26th, 2023

Introduction

Welcome to ReviewsJet, a service provided by FlexByt, Inc. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information we collect

  • Clients' Information: This refers to the data we collect from businesses that use our services. It includes:
    • Names: The names of the business representatives who register or communicate with us.
    • Email Addresses: The email addresses provided by the business representatives for account setup, support, and communication purposes.
  • Clients' Customers' Information: This pertains to the data we collect from our clients' customers to facilitate the review process. It includes:
    • Names: The names of the customers who have purchased products or services from our clients. This helps us personalize review requests and display verified reviews.
    • Email Addresses: The email addresses of the customers, which are used to send personalized review requests and follow-up communications.
    • Order History: Information about the products or services that customers have purchased from our clients. This data helps us tailor review requests to specific transactions, making the review process relevant and accurate.

Information we collect

We collect information through:

  • Online forms on our website
  • Cookies and similar tracking technologies
  • Third-party integrations with e-commerce platforms

Use of Collected Information

We use the information we collect in various ways, including to:

  • Sending personalized emails and review requests
  • Displaying testimonials and reviews on clients' websites
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails

Data Sharing

We may share your information with legal authorities if required by law or in the event of a merger.

Data Protection Measures

We implement various security measures, including:

  • Encryption of sensitive data
  • Access controls to limit access to personal data

Data Breach Procedures

In the event of a data breach, we will:

  • Notify affected individuals within 72 hours
  • Take steps to mitigate the breach and prevent future occurrences

User Rights

Users have the right to:

  • Access their personal data
  • Correct any inaccuracies
  • Request deletion of their data

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies to enhance your experience. You can manage or opt out of cookies through your browser settings. For more information on cookies and how we use them, please refer to our Cookie Policy.

Data Retention

We retain personal data for a period of 3 months.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be communicated via email and will be effective as of the date displayed on our web page.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at [email protected].