How to Send Customers to Google, Trustpilot, or Yelp to Leave a Review

Asking for reviews works better when customers land on the platform they already trust. ReviewsJet can send people to Google, Trustpilot, Yelp, and other connected sites with one branded form link. Turn on Use external review sites on the Welcome screen, share the link after a purchase or visit, and the customer finishes the review on that platform. The same source connection also imports reviews for your widgets.

Key takeaways

• ReviewsJet forms can open external review sites instead of collecting the full review only inside ReviewsJet.
• Enable Use external review sites on the form Welcome screen, then share one branded link.
• Connect Google, Yelp, TripAdvisor, Airbnb, or Trustpilot as sources so the form knows where to send people, and so imports can feed your widgets later.
• Free includes 1 form and 50 requests/mo. Professional and Advanced raise those caps on pricing.
• For showing those reviews on your site afterward, see Add reviews to your website and Display Google reviews on your website.

Why send customers to Google or Yelp at all?

Many shoppers trust a Google or Yelp profile they already know. A private form-only review helps your site, but it does not grow the public listing that shows up in search and Maps.

Sending people to the platform does two things at once:

1. You get a public review where new customers look
2. You can still import that review into ReviewsJet and display it on your website

That is the practical loop: ask, publish externally, import, show on your pages.

Step 1: Connect the review sites you care about

In ReviewsJet, open Collect and add the sources your customers use. Google, Yelp, TripAdvisor, Airbnb, and Trustpilot connect with a public page URL. Marketplace sources like Etsy, AliExpress, Amazon, and TourRadar can come through the Chrome extension. Manual reviews remain available when someone writes to you directly.

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You need the source connected before the external form path has a clear destination.

Step 2: Create a form and open the Welcome screen

Create a review form (or open an existing one). On the Welcome screen, turn on Use external review sites. That toggle tells the form to route the customer to the connected platforms instead of keeping the whole flow inside a typed ReviewsJet review only.

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Keep the Welcome copy short. Thank them, say it takes a minute, and let the buttons do the rest.

Step 3: Share one branded link

Copy the form link and send it after a good moment: delivery confirmation, checkout thank-you page, follow-up email, or QR code at the counter. One branded ReviewsJet link is easier to remember than juggling separate Google and Yelp URLs in every message.

Customers open the link, pick the site, and finish on Google, Trustpilot, Yelp, or another connected platform. You are not asking them to learn a new review website first.

Step 4: Import and display the reviews that come back

The same source connection that powers external routing also supports imports. When new reviews appear on Google or another platform, bring them into ReviewsJet, publish the ones you want on your site, and place a widget.

A popup widget is a light way to keep proof available after the ask campaign starts working.

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Widgets are unlimited on Free, Professional, and Advanced. Limits sit on published reviews, monthly requests, sources, and forms. Details stay on pricing.

Timing and copy tips that shop owners actually use

• Ask while the experience is fresh, not three weeks later
• Keep the message personal and short: who you are, what to click, thank you
• Do not bribe for stars. Ask for an honest review
• Send the link from a channel they already open (SMS, email, receipt page)
• If you operate in several cities or brands, use separate forms so the destination matches the location

Which plan covers the ask volume

• Free ($0): 1 form, 50 requests/mo, 1 source, 5 published reviews
• Professional ($7.99/mo or $79.99/yr): 2 forms, 250 requests/mo, 2 sources, 150 published
• Advanced ($19.99/mo or $199.99/yr): unlimited forms and sources, 5000 requests/mo, 1000 published
• Paid plans include a 14-day trial

If you mainly need the external ask link plus a small widget, Free or Professional is usually enough. Move to Advanced when request volume or source count grows.

Connect the platforms your customers already use, enable Use external review sites on the Welcome screen, and share one link after happy moments. Then publish the best imports on your site with a widget. Start free, and upgrade on pricing when monthly requests or published reviews need more room.